At Geeta Syrup, we strive to provide our customers with high-quality products and services. If for any reason you are not satisfied with your purchase, we offer a refund or exchange subject to the following conditions:
Refund Eligibility
To be eligible for a refund or exchange, your item must be in its original packaging and condition. We cannot accept returns or exchanges for opened or used products. Additionally, we cannot offer refunds or exchanges for products purchased through third-party retailers.
Refund Process
To initiate a refund or exchange, please contact us at info@geetasyrup.com with your order number and reason for return. We will provide you with instructions on how to return your item. Please note that you are responsible for the shipping and handling costs for returning the item.
Once we receive your returned item, we will inspect it and notify you of the status of your refund or exchange. If your refund is approved, we will initiate a refund to your original method of payment within 10 business days.
Exchanges
If you would like to exchange your item for a different product, please contact us at info@geetasyrup.com with your order number and reason for exchange. We will provide you with instructions on how to return your item and process the exchange.
Damaged or Defective Products
If your product is damaged or defective, please contact us at info@geetasyrup.com within 48 hours of receiving the product. We may require photo evidence of the damage or defect to process your refund or exchange.
Thank you for choosing Geeta Syrup. If you have any questions or concerns about our refund policy, please contact us at info@geetasyrup.com